At Kirkiya, your privacy is not an afterthought — it is built into how we operate. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use it, and what rights you have over your own information as a Kirkiya player in Bangladesh.
Your Privacy, Our Commitment
Six things Kirkiya does to protect your personal data — every day, for every player on the platform.
Every connection to the Kirkiya platform is protected by SSL/TLS encryption. Your personal data, payment details, and account credentials are encrypted in transit and at rest. No data is transmitted over unencrypted channels at any point in the Kirkiya system.
Kirkiya does not sell, rent, or trade your personal data to any third party for marketing or commercial purposes. Your information is used only to operate your account, process payments, prevent fraud, and comply with legal obligations. That is the full list — nothing else.
Kirkiya collects only the personal data that is genuinely necessary to operate your account and comply with applicable regulations. We do not collect data speculatively or build profiles beyond what is needed for account management, identity verification, and payment processing.
Kirkiya uses automated fraud detection systems that analyse account activity patterns to identify suspicious behaviour. These systems protect your account from unauthorised access and protect the wider Kirkiya player community from bad actors. Data used for fraud detection is never shared externally.
Kirkiya respects your right to access, correct, and delete your personal data. You can request a copy of all data Kirkiya holds about you, ask us to correct inaccurate information, or request deletion of your data subject to legal retention requirements — all by contacting [email protected].
Kirkiya retains personal data only for as long as it is needed for the purpose it was collected, or as required by applicable law. When data is no longer needed and no legal retention obligation applies, it is securely deleted from Kirkiya's systems. Retention periods are detailed in this Privacy Policy.
Kirkiya ("we", "us", "our") is committed to protecting the privacy of every player who uses the Kirkiya platform at kirkiya.io. This Privacy Policy describes how Kirkiya collects, uses, stores, and protects personal data in connection with your use of the Kirkiya website, mobile application, and all associated services.
This Privacy Policy applies to all players registered on the Kirkiya platform, including players accessing Kirkiya from Bangladesh via mobile browser, desktop browser, or the Kirkiya Android app. By registering on Kirkiya or using any part of the Kirkiya platform, you confirm that you have read and understood this Privacy Policy and that you consent to the collection and use of your personal data as described here.
Kirkiya takes its data protection responsibilities seriously. We collect only what we need, we use it only for the purposes stated in this policy, and we protect it with industry-standard security measures. If you have any questions about how Kirkiya handles your personal data, contact us at [email protected] at any time.
This Privacy Policy should be read alongside Kirkiya's Terms and Conditions, which govern your use of the platform as a whole.
Kirkiya collects personal data in three ways: data you provide directly when registering or using the platform, data collected automatically when you use the platform, and data received from third-party service providers such as payment processors and identity verification services.
| Category | Examples | How Collected |
|---|---|---|
| Identity Data | Full name, date of birth, national ID number, passport number | Provided by you during registration or KYC verification |
| Contact Data | Mobile phone number, email address | Provided by you during registration |
| Payment Data | Bkash or Nagad account number, transaction reference numbers | Provided by you during deposit or withdrawal |
| Technical Data | IP address, device type, browser type, operating system, device ID | Collected automatically when you access the platform |
| Usage Data | Pages visited, games played, session duration, bet history, login timestamps | Collected automatically during platform use |
| Communications Data | Support chat transcripts, emails sent to Kirkiya, WhatsApp messages | Collected when you contact Kirkiya support |
Kirkiya does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, health data, or biometric data, except where identity verification requires document scanning as part of the KYC process. In those cases, document images are processed solely for identity verification and are not retained beyond the verification period.
Kirkiya uses your personal data only for the purposes listed below. We do not use your data for any purpose that is incompatible with the reason it was originally collected.
You can opt out of promotional communications from Kirkiya at any time by contacting [email protected] or by using the unsubscribe link in any marketing email. Opting out of marketing communications does not affect transactional or security notifications, which are required for account operation.
Kirkiya processes your personal data on one or more of the following legal bases, depending on the specific processing activity:
Kirkiya does not sell your personal data to any third party. Kirkiya shares personal data with third parties only in the following limited circumstances, and only to the extent necessary for the stated purpose:
Kirkiya will never share your personal data with advertisers, data brokers, or any third party for commercial marketing purposes. If you receive unsolicited marketing claiming to be from Kirkiya, please report it to [email protected] immediately.
Kirkiya uses cookies and similar tracking technologies on the kirkiya.io website and in the Kirkiya mobile app. Cookies are small text files stored on your device that help Kirkiya recognise you, remember your preferences, and analyse how the platform is used.
Kirkiya uses the following types of cookies:
You can manage cookie preferences through your browser settings. Disabling non-essential cookies will not prevent you from using the Kirkiya platform, but may affect some functionality and personalisation features.
Kirkiya retains personal data for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law. The following general retention periods apply:
When personal data is no longer required and no legal retention obligation applies, Kirkiya securely deletes or anonymises the data so that it can no longer be linked to any individual player.
Kirkiya implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:
Despite these measures, no online platform can guarantee absolute security. If Kirkiya becomes aware of a data breach that is likely to result in a risk to your rights and freedoms, we will notify you promptly via your registered contact details and take immediate steps to contain and remediate the breach.
If you suspect that your Kirkiya account has been accessed without your authorisation, contact Kirkiya support immediately via live chat. We will lock your account and investigate within minutes of receiving your report.
As a Kirkiya player, you have the following rights in relation to your personal data. To exercise any of these rights, contact Kirkiya at [email protected] with your registered account details and a description of your request.
You have the right to request a copy of all personal data Kirkiya holds about you. Kirkiya will provide this within 30 days of receiving a valid request, free of charge for the first request in any 12-month period.
You have the right to request correction of any inaccurate personal data Kirkiya holds about you. You can update most account information directly from your Kirkiya account settings, or contact support for assistance.
You have the right to request deletion of your personal data where it is no longer necessary for the purpose it was collected, subject to Kirkiya's legal retention obligations. Data required for AML compliance cannot be deleted before the applicable retention period expires.
You have the right to object to Kirkiya processing your personal data for direct marketing purposes at any time. You may also object to processing based on legitimate interests, though Kirkiya may be able to demonstrate compelling grounds to continue processing in some cases.
You have the right to receive a copy of personal data you have provided to Kirkiya in a structured, commonly used, machine-readable format, and to request that this data be transferred to another service provider where technically feasible.
You have the right to request that Kirkiya restricts processing of your personal data in certain circumstances, such as while a dispute about data accuracy is being resolved, or while an objection to processing is being considered.
Kirkiya will respond to all valid privacy rights requests within 30 days. In complex cases, this period may be extended by a further 60 days, in which case Kirkiya will notify you of the extension and the reason for it within the initial 30-day period.
The Kirkiya platform is strictly for players aged 18 and above. Kirkiya does not knowingly collect personal data from anyone under the age of 18. If Kirkiya becomes aware that personal data has been collected from a player under 18, the account will be closed immediately, all data will be deleted, and any deposits will be returned to the original payment source.
If you believe that a person under 18 has registered on the Kirkiya platform, please contact Kirkiya immediately at [email protected] so that we can take prompt action.
Parents and guardians are encouraged to use parental control software to prevent minors from accessing online gaming platforms. Kirkiya supports the use of third-party parental control tools and can provide guidance on available options upon request.
Kirkiya may update this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or the services we offer. When material changes are made, Kirkiya will notify registered players via email or in-platform notification before the changes take effect.
The "Last Updated" date at the top of this page will always reflect when the most recent changes were made. We encourage you to review this Privacy Policy periodically to stay informed about how Kirkiya protects your personal data. Continued use of the Kirkiya platform after any update constitutes acceptance of the revised Privacy Policy.
If you have any questions, concerns, or requests relating to this Privacy Policy or Kirkiya's handling of your personal data, please contact us using the details below. Our support team is available 24 hours a day, 7 days a week.
For data deletion requests, data access requests, or concerns about how your personal data has been handled, please use the email address above and include your registered Kirkiya account email and a clear description of your request. Kirkiya will acknowledge your request within 2 business days.
Register on Kirkiya, make your first deposit, and unlock your 200% welcome bonus. Your personal data is protected every step of the way — that is the Kirkiya promise.
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